

Koka vs Salesforce CRM: Which One suits for Your Business Better?
General Accounting |
KOKA | Salesforce |
---|---|---|
Sale & Marketing Reports | ✅ | ✅ |
Custom Report Generation | ✅ | ✅ |
AI-Powered Insights | ✅ | ✅ |
Helpdesk Management | ✅ | ✅ |
Feedback & Survey Management | ✅ | ❌✅ |
SLA Tracking | ✅ | ✅ |
Mobile App Access | ✅ | ✅ |
Cloud-Based CRM | ✅ | ✅ |
Multi-Device Syncing | ✅ | ✅ |
Role-Based Access | ✅ | ✅ |
Data Encryption | ✅ | ✅ |
Role-Based Permission | ✅ | ❌ |
Lead Scoring | ✅ | ✅ |
Multi-User | ✅ | ✅ |
Notification | ✅ | ✅ |
Social media integration | ✅ | ❌ |
Task scheduling/tracking | ✅ | ✅ |
Third-party plugins/add ons | ✅ | ✅ |
Call Tracking | ✅ | ✅ |
Sales Automation | ✅ | ❌ |
Pipeline Management | ✅ | ✅ |
Lead Capturing | ✅ | ✅ |
Lead Nurturing | ✅ | ✅ |
Automated follow-ups | ✅ | ✅ |
Deal Management | ✅ | ✅ |
Sales target monitoring | ✅ | ❌ |
Appointment Scheduling | ✅ | ✅ |
360 Customer View | ✅ | ✅ |
Interaction History | ✅ | ✅ |
Contact & Account management | ✅ | ✅ |
Customer Segmentation | ✅ | ✅ |
Bulk sms & SMS campaign | ✅ | ❌ |
Landing page builder | ✅ | ✅ |
Drip Campaigns | ✅ | ❌ |
Task assignment & tracking | ✅ | ❌ |
Live Location Tracking | ✅ | ❌ |
Productivity Monitoring | ✅ | ❌ |
Internal Chat & Messaging | ✅ | ❌ |
Backup & Disaster Recovery | ✅ | ❌ |
Whatsapp Integration | ✅ | ✅ |
Zapier Automation | ✅ | ✅ |
Call Recording | ✅ | ✅ |
File Management | ✅ | ❌ |
Performance Monitoring | ✅ | ❌ |
Advance Reporting | ✅ | ✅ |
Create Quotations | ✅ | ❌ |
Generate Invoices | ✅ | ❌ |
Sales Dashboard | ✅ | ✅ |